Macau Casino Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of Macau Casino, including access to the website, account registration, gaming activities, transactions and responsible play. Please read them carefully before using the website or any services made available through it.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and Macau Casino in relation to your access to and use of the website, account services, games and other features made available through the website. By accessing the website, creating an account, making a deposit, placing a wager or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of these terms, you must not use the website or its services.

Review contents

You should also read any other policies or notices displayed on the website. These may include privacy information, responsible gambling guidance, promotional terms and payment instructions. Those documents may form part of your agreement with Macau Casino where they apply to the relevant service or activity. If a specific promotion or product has additional terms, those terms will apply to that promotion or product.

The website is intended for people who are legally permitted to access online gambling services in their location. You are responsible for checking whether online gambling is lawful for you and for complying with all laws that apply to your use of the website. Macau Casino does not invite you to use the website where doing so would be unlawful or restricted.

Macau Casino may update, replace or amend these terms from time to time. Changes may be made to reflect legal requirements, changes to the website, security needs, operational matters or changes to available services. The current version will be made available on the website. Your continued use of the website after updated terms are published may indicate acceptance of the changes.

Website access

Access to the website may not always be uninterrupted or error-free. Maintenance, technical faults, internet problems, security measures or events outside reasonable control may affect availability. Macau Casino may suspend, withdraw or change all or part of the website or its services without being required to provide a particular feature permanently.

2. Eligibility and player accounts

You must meet the minimum legal age and any other eligibility requirements that apply in your location before opening or using an account. You must not use the website if you are under the legal gambling age, are prohibited from gambling, are subject to a gambling exclusion or restriction that prevents access, or are otherwise not permitted to use the services.

When registering, you must provide information that is accurate, complete and current. You must update your details if they change. Providing false, misleading, incomplete or outdated information may result in restrictions on your account, cancellation of activity or other action allowed under these terms.

You are responsible for keeping your login details confidential and for taking reasonable steps to protect your account and devices. You must not allow another person to use your account, access the website through your account or place wagers on your behalf. You must tell Macau Casino as soon as reasonably possible if you believe your account has been accessed without permission or if your login information may have been compromised.

Each player should have only one account unless Macau Casino expressly permits otherwise. Accounts must be used for the individual registered to them and must not be transferred, sold, lent or assigned to another person. You must not open accounts using another person's identity or use the website to manage funds or play for someone else.

Verification and account review

Macau Casino may carry out identity, age, location, payment method, source-of-funds or other checks where appropriate or required. You may be asked to provide documents or information to complete a review. Information should be clear, genuine and provided within the requested timeframe. Until a review is complete, access, deposits, withdrawals or other account functions may be limited.

An account may be suspended, closed or restricted where there are concerns about identity, security, misuse, unlawful activity, responsible gambling, compliance with these terms or the integrity of gaming activity. Any action will be handled in accordance with applicable requirements and the information available at the time.

3. Gaming, deposits and withdrawals

You should review the available game information and any applicable game rules before placing a wager. By confirming a wager, you accept the rules displayed for the relevant game or service. Outcomes are determined by the applicable game system and, where relevant, by random or other approved processes. You should not place a wager unless you understand the way the game operates and the amount at risk.

You must check the details of a wager before confirming it. Once accepted, a wager generally cannot be changed or cancelled except where the applicable game rules, technical circumstances or legal requirements provide otherwise. Macau Casino may review activity where a technical error, system malfunction, security issue or suspected misuse may have affected a wager or result.

Your account must not be used for unlawful purposes, fraud, money laundering, payment abuse, collusion, cheating, automated play, interference with game systems or any other activity that could compromise the website or other players. You must not use software, devices or methods intended to obtain an unfair advantage or disrupt the normal operation of the website.

Deposits and account funds

Deposits may be made only through payment methods made available on the website and in accordance with the instructions provided. You must use a payment method that you are authorised to use. A deposit may be delayed, declined or reversed because of payment processing issues, verification requirements, security checks or reasons outside Macau Casino's control.

You should only deposit money that you can afford to lose. Deposits are intended for lawful gaming use and must not be made to test a payment method, move funds for another person or support unlawful activity. Macau Casino may request additional information about a transaction where this is reasonably necessary for security, compliance or account protection.

Withdrawals and balances

Withdrawal requests are subject to account status, identity checks, payment processing requirements and any applicable game or account rules. Macau Casino may return funds through an appropriate payment method and may ask you to confirm ownership of that method. Processing times can vary because of reviews, banks, payment providers, weekends, public holidays and other external factors.

You should check your account balance and transaction history regularly and report any apparent error promptly. If a balance, result or transaction is displayed incorrectly because of a technical or administrative error, Macau Casino may correct the error and adjust the account where appropriate. Funds credited in error do not become available for withdrawal merely because they appear in an account.

Where an account is closed or restricted, any remaining balance will be dealt with in accordance with applicable law, verification requirements and these terms. Macau Casino may take account of outstanding transactions, reversed payments, disputed activity or amounts owed before processing a remaining balance.

4. Responsible gambling, privacy and security

Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play, decide how much time you want to spend and stop when you reach your limit. Do not gamble with money needed for living expenses, borrow money to gamble or chase losses by increasing your wagers.

Only gamble when you are legally permitted to do so and are in a suitable state of mind.
Keep track of your deposits, wagers, wins and losses rather than relying on memory.
Take regular breaks and avoid gambling when you are upset, tired or affected by alcohol or other substances.
Use available account controls, limits, breaks or exclusion options if your gambling is becoming difficult to manage.
Seek independent support if gambling is causing stress, financial difficulty or problems in your relationships.

Macau Casino may provide responsible gambling tools or information through the website. These tools may include deposit controls, session reminders, temporary breaks or account exclusion options, depending on availability and applicable requirements. You should read the instructions for any tool carefully. A request to restrict or close an account may not cancel wagers that were already accepted.

Privacy and security

Personal information is handled in accordance with the applicable privacy information published on the website. Information may be collected and used for account administration, identity checks, payments, customer support, security, responsible gambling, legal compliance and the operation or improvement of services. You should review the privacy information before registering.

You are responsible for using a secure device, maintaining current security software and keeping account credentials private. Macau Casino may use reasonable security and monitoring measures to protect the website, accounts and transactions. No internet service can be guaranteed to be completely secure, so you should take care when accessing your account on shared or public devices.

5. Liability, intellectual property and legal matters

The website and its content are provided subject to these terms and any applicable legal requirements. To the extent permitted by law, Macau Casino is not responsible for loss caused by your failure to follow the terms, inaccurate information supplied by you, unauthorised access resulting from your failure to protect account details, interruptions outside reasonable control or your use of third-party services.

Nothing in these terms is intended to exclude, restrict or modify any right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified. Where a limitation is permitted by law, it applies only to the extent allowed. You should consider obtaining independent advice if you do not understand the legal effect of any provision.

Intellectual property and acceptable use

The website, software, designs, text, graphics, branding and other materials are protected by intellectual property and other applicable laws. You may use the website for personal, lawful and non-commercial purposes in accordance with these terms. You must not copy, reproduce, modify, distribute, publish, reverse engineer, scrape or commercially exploit website content or systems unless you have permission or the law allows it.

You must not upload or transmit malicious code, interfere with website security, attempt to gain unauthorised access, overload the website or use automated tools in a way that affects the service or other users. Macau Casino may block access or take other appropriate action where it reasonably believes that the website, its users or its systems are at risk.

Third-party content and links

The website may contain links, payment options or services provided by third parties. Those third parties may have separate terms, privacy policies and operating requirements. Macau Casino does not control every third-party service and is not responsible for content, availability, security or practices outside its reasonable control. You should review the relevant third-party terms before using those services.

Governing rules and enquiries

These terms are intended to operate consistently with the laws and mandatory consumer protections that apply to your use of the website. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. A failure to enforce a provision immediately does not mean that the provision has been waived.

If you have a question about these terms, your account or a transaction, use the support or contact options made available on the website. Include enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. The latest version of these Terms & Conditions will be published on this page.